Terms of Use - UK/EU

1. Acceptance of Terms

By using the Services, you confirm that you accept these Terms and that you agree to comply with them. If you do not agree to these Terms, you must not use the Services.

2. Eligibility

You must be at least 18 years old to use the Services. If you are under 18, you may only use the Services with the involvement and consent of a parent or guardian. By using the Services, you represent and warrant that you meet this requirement.

3. Account Registration

• To access certain features, you may be required to create an account.
• You must provide accurate, current, and complete information during registration.
• You are responsible for maintaining the confidentiality of your account credentials.
• You must notify us immediately of any unauthorised use of your account.

4. Services Description

The Services include, but are not limited to:

• A mobile application for iOS and Android devices
• Access to tickets for live events across the UK and Europe
• Event discovery and booking services
• Customer support and assistance

5. Ticket Purchases

• We act as an agent for event organisers and venues.
• All ticket purchases are subject to availability and the terms set by event organisers.
• We do not set ticket prices or determine seating locations.
• We guarantee that tickets purchased through our Services will provide valid entry to the described event.

6. Pricing and Payment

• All prices are displayed in the local currency of the event location.
• Prices include applicable taxes and fees where required by law.
• Payment is processed securely through our third-party payment providers.
• We do not store your full payment information.

7. Cancellations and Refunds

• Tickets are generally non-refundable unless specified during purchase or required by law.
• If an event is cancelled and not rescheduled, we will facilitate a full refund.
• We are not responsible for changes in event dates, times, or venues.
• No refunds will be issued for lost, stolen, or damaged tickets.

8. Your Rights and Obligations

You have the right to:

• Use the Services in accordance with these Terms
• Receive accurate information about events and tickets
• Contact our customer support for assistance

You must not:

• Use the Services for any unlawful purpose
• Attempt to gain unauthorised access to our systems
• Interfere with the proper working of the Services
• Resell tickets in violation of event organiser terms

9. Intellectual Property

• All content, trademarks, and intellectual property on the Services are owned by us or our licensors.
• You may not copy, reproduce, distribute, or create derivative works without our permission.
• The Services are protected by copyright, trademark, and other intellectual property laws.

10. Data Protection and Privacy

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy and applicable data protection laws, including the General Data Protection Regulation (GDPR) where applicable. By using the Services, you consent to such processing and warrant that all data provided by you is accurate.

11. Third-Party Services

The Services may contain links to third-party websites or services. We are not responsible for the content or practices of these third parties. Your use of third-party services is at your own risk and subject to their terms.

12. Disclaimers

To the extent permitted by applicable law, the Services are provided "as is" and "as available" without warranties of any kind, either express or implied. We disclaim all warranties, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.

13. Limitation of Liability

To the extent permitted by applicable law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of the Services. Our total liability to you for any claims shall not exceed the amount you paid for the specific ticket or service giving rise to the claim.

14. Indemnification

You agree to indemnify and hold harmless the Company, its affiliates, and their respective officers, directors, employees, and agents from any claims, damages, or expenses arising from your use of the Services or violation of these Terms.

15. Termination

We may terminate or suspend your account and access to the Services at any time, with or without cause. Upon termination, your right to use the Services will cease immediately.

16. Changes to Terms

We may update these Terms from time to time. Changes will be posted on this page with the updated date. Your continued use of the Services after changes are posted constitutes your acceptance of the new Terms.

17. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising out of or relating to these Terms or the Services shall be subject to the exclusive jurisdiction of the courts of England and Wales.

18. Contact Information

If you have any questions about these Terms, please contact us at:

• Email: legal@trendinrhoda.com
• Address: Trendin Rhoda Limited, 123 Event Street, London, EC1A 1AA, United Kingdom
• Phone: +44 (0) 20 1234 5678

19. Consumer Rights

If you are a consumer, you have certain rights under consumer protection laws. These Terms do not affect your statutory rights. For more information about your rights, please contact your local consumer protection authority.