Help and Support

You can purchase tickets through our website or mobile app. Browse events, select your preferred date and time, choose your seats, and complete the payment process.

Tickets are generally non-refundable unless the event is cancelled or rescheduled. If an event is cancelled, we will automatically process a full refund.

Your tickets will be available in the Trendin Rhoda app or sent to your email. For mobile tickets, simply show the QR code at the venue entrance.

Ticket transfer policies vary by event and venue. Some events allow ticket transfers through our platform, while others may have restrictions. Check the specific event details or contact our support team for assistance.

If you can't access your mobile tickets, you can log into your account on our website to access your tickets, or contact our support team for assistance. We can help you retrieve your tickets or provide alternative access methods.

Group discounts are available for many events. For groups of 10 or more, please contact our group sales team at groups@trendinrhoda.com or call 1-800-TRENDIN for special pricing and arrangements.

We accept all major credit cards (Visa, Mastercard, American Express), debit cards, and digital payment methods including Apple Pay, Google Pay, and PayPal. All transactions are processed securely.

We will notify you via email and push notification if an event is cancelled or rescheduled. You can also check the event status in your account or contact our support team for the latest information.

Unfortunately, we cannot provide refunds for personal circumstances that prevent attendance. However, you may be able to transfer your tickets to someone else, depending on the event's transfer policy.

You can update your account information by logging into your account on our website or mobile app. Go to 'My Account' or 'Profile Settings' to modify your personal details, payment methods, and preferences.

If you experience issues with your tickets at the venue, please contact our support team immediately. We can help verify your purchase and provide alternative access methods. Keep your order confirmation email handy.

If you encounter technical issues with our app or website, please email us at support@trendinrhoda.com with details about the problem, your device/ browser information, and screenshots if possible. Our technical team will investigate and resolve the issue.

Age restrictions vary by event and venue. Check the event details for specific age requirements. Some events may require all attendees to be 18+ or have specific age restrictions for children. Contact us if you need clarification.

Venue information, including address, parking details, and public transportation options, is available in the event details. You can also find this information in your ticket confirmation email or by contacting the venue directly.

Yes! You can purchase tickets as a gift. During checkout, you'll have the option to send the tickets to a different email address. You can also purchase gift cards that recipients can use to buy tickets for any event.